Terms of Service

Welcome to ONE HOUR STITCH. By accessing our website or using our tailoring services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order or using our services.

1. Acceptance of Terms

By using our website or availing any services from ONE HOUR STITCH, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

2. Our Services

We provide professional tailoring services, including but not limited to:

• One Hour Stitching
• Ladies Stitching
• Gents Stitching
• Kids Wear Stitching
• School, College, Hospital & Corporate Uniform Stitching
• Bridal & Wedding Wear Stitching
• Hand & Machine Embroidery
• Handwork
• Fabric Painting
• Dyeing (Colour Changing)
• Alteration Services
• Custom Tailoring

Service availability may vary depending on garment type, workload, and material.

3. Orders

• Customers are responsible for providing accurate measurements, design preferences, and order details.
• Orders will be processed only after all required information has been received.
• Once stitching has begun, major design changes may not be possible.

4. One Hour Stitching

Our One Hour Stitching service is available for selected garment types and is subject to:

• Fabric readiness
• Design complexity
• Tailor availability
• Store working hours

Certain garments or custom designs may require additional time.

5. Pricing

• All prices are determined based on the type of garment, design, embroidery, handwork, alterations, and customization requested.
• Prices are subject to change without prior notice.
• Additional work requested after order confirmation may incur extra charges.

6. Delivery

• Delivery timelines are estimated and may vary depending on the complexity of the order.
• While we strive to complete orders on time, unforeseen circumstances may occasionally result in delays.
• Customers will be informed if any significant delay occurs.

7. Customer Responsibilities

Customers agree to:

• Provide correct measurements and specifications.
• Verify all order details before confirmation.
• Collect completed garments within a reasonable period after notification.

8. Quality Assurance

Every garment is stitched with care and inspected before delivery. Minor variations in appearance may occur due to fabric type, handwork, embroidery, or customer-provided designs.

9. Intellectual Property

All content on this website, including text, logos, graphics, images, and designs, is the property of ONE HOUR STITCH and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

ONE HOUR STITCH shall not be liable for:

• Incorrect measurements provided by customers.
• Delays caused by unforeseen events beyond our control.
• Damage resulting from improper garment usage or care after delivery.

11. Privacy

Customer information is handled in accordance with our Privacy Policy and is used only for providing services, communication, and legal compliance.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Malappuram, Kerala.

14. Contact Us

ONE HOUR STITCH

Address:
Near City Junction, Town Hall Road,
Tirur, Malappuram, Kerala – 676101

Phone: +91 93875 42727

WhatsApp: +91 93875 42727

Instagram: @onehourstitchingtirur

For any questions regarding these Terms & Conditions, please contact us during business hours.